Database Coordinator

Position: Database Coordinator

Status: Full time, Non-exempt

Reports to: Director of Development

The Rose Kennedy Greenway Conservancy is seeking an individual with meticulous attention to detail who is passionate about the management of data and finds satisfaction in the smooth coordination of development operations for a full-time position as Database Coordinator. This is an opportunity to join a dynamic, young organization and contribute to fundraising efforts for a premier public space. The Greenway Conservancy is committed to providing a park environment that is welcoming to racially, culturally, and economically diverse residents and visitors. You can read more about our mission, vision, and commitment to diversity, equity, and inclusion on our website.

The Conservancy’s five-member Development team currently raises ~$1.6M a year for the park’s operating and capital budgets. To date, the Conservancy’s fundraising success has been based significantly on corporate and foundation giving. Since the opening of the park 12 years ago, The Greenway has helped to generate billions of dollars in development along its edges, and the Conservancy is now poised to deepen the philanthropic engagement of the residents who live along The Greenway, as well as the wider community of individual donors who care passionately about issues including urban greenspace, organic horticulture, and public art. Every member of our team will be critical to our fundraising success, which will enable the organization to expand programs, deepen community partnerships, and undertake major capital improvements. 

Reporting to the Director of Development, the Database Coordinator will also work closely with the Senior Development Officer and Donor Relations Manager to build and maintain the data on which all fundraising efforts of the Conservancy run. The Database Coordinator will ensure donor data integrity and organization; create reports that help guide department strategy and evaluation; and ensure consistency of financial records with colleagues in Finance and Administration. This position offers an excellent opportunity to increase technical skills with SalesForce, a Customer Relationship Management (CRM) system that is widely used among for-profit and nonprofit companies, and advance a career in development operations.

Responsibilities:

Salesforce Administration

  • Serve as Salesforce administrator, managing all aspects of the donor database with Salesforce Non-Profit Success Package (NPSP), and managing all app integrations.
  • Execute and maintain all areas of donor record keeping, including gift processing, acknowledgments, pledge agreements, contact information, and notes.
  • Create and maintain reports and dashboards. Perform deeper data cleansing with Excel.

Reports & Analysis

  • Use Salesforce and Excel to create fundraising reports and analysis with data visualization for departmental colleagues as needed, including for meetings of the Board of Directors and Development Committee.
  • Contribute a data-informed perspective to the development of department strategies.

Development Operations

  • Maintain Development Department Operations Manual by updating policies, procedures, and systems for Salesforce and other development operations.

Cross-Department & External Coordination

  • Prepare weekly and monthly reports on revenues and receivables, reconciling monthly, quarterly, and annually with the Finance and Administration Department. 
  • Create, monitor, and ensure full functionality of forms in FormAssembly across the organization. 
  • Maintain Greenway Park Ranger data dashboard, perform ad hoc Park Ranger data requests for Senior Ranger and grant proposals, and update ranger app (using FormAssembly and Salesforce) as needed.
  • Generate and manage all mailing lists, and coordinate with the printer and mailhouse to produce printed mailings including appeals, event invitations, and holiday cards.
  • Update website with new copy in coordination with Development and Outreach.

The Database Coordinator will have the opportunity to participate in activities that increase their understanding of the Conservancy’s work, such as semi-annual all-staff park horticulture projects, field trips to peer organizations, brown bag lunch-and-learns, and staff meetings.

Qualifications: 

  • Associate’s degree or equivalent.
  • Proficiency with at least one CRM; Salesforce experience a plus.
  • Advanced skills in Google Sheets / Microsoft Excel.
  • Meticulous attention to detail.
  • Strong analytical and problem solving skills. 
  • Strong written and verbal communication skills.

Logistics

  • Work hours are Monday through Friday, but occasional weekend days will be required. 
  • Flexibility is required to accommodate evening events and occasional travel.
  • There may be a need for occasional overtime, as approved by your supervisor.
  • Work will generally take place indoors, but the position will require some time on The Greenway. 

Application process

  • Please email one-page cover letter, resume, and 3 references to: jobs@rosekennedygreenway.org with job title in the subject line. Each file name should begin with applicant’s last name.
  • No phone calls, please.

About The Greenway and the Conservancy

The Greenway is the contemporary public park in the heart of Boston. The Greenway welcomes millions of visitors annually to gather, play, unwind, and explore. The Greenway Conservancy is the non-profit responsible for the management and care of The Greenway. The majority of the public park’s annual budget is generously provided by private sources. 

To learn more about The Greenway and the Conservancy, please visit our website and blog and follow us on Facebook and Twitter.

The Greenway Conservancy is an equal opportunity employer, and does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, citizenship, age, disability, military or veteran status, sexual orientation, or genetic information.